Accommodation

Horseshoe Bay Resort has a range of units and cabins for you to choose from for your stay, along with some of the best caravan sites that you will find in the Whitsundays.  

Our Units and Cabins sleep between 3 and 7 people depending on the cabin you book and are perfect for a relaxing and comfortable stay. Our spacious powered caravan sites are only a short stroll from the beach, pool area, facilities and amenities.

Browse through the full range of accommodation we offer below.

Beach Balcony Rooms

 

 

Bay View Beach Huts

Garden View Beach Huts

Disabled feature Garden View Beach Hut

Pool View Two Bedroom Unit

Pool View Studio Unit

Beach and Pool Cabin-Vans

Caravan and Camping Sites

 

Bookings Terms and Policies

SECURITY DEPOSITS:

A security deposit is required for a confirmed booking equal to one night’s accommodation/site for a short-term booking, or a week’s accommodation/site for a longer-term booking.

Full payment is due for whole period booked upon check in.

NO refunds for early check out.

CANCELLATIONS:

Horseshoe Bay Resort Bowen – Policy for COVID-19

Up until now we have been able to maintain a “business as usual” approach, with increased consideration for cleaning measures and spacing between guests, following the advice of the State and Federal Government, however we feel the situation has now evolved beyond the point of normal or usual.

The Prime Minister and the Queensland Premier have advised against non-essential travel. New group numbers have now been enforced.

We are very committed to the health and safety of the guests and staff at our caravan park and are implementing social distancing best practice and current Government recommendations at all times.

We intend to remain open as we are an essential business and continuing to provide accommodation options to our residents, visitors who may be in transit, or those who live in their caravan, motorhome or other recreational vehicle and have no fixed address.

Bookings made prior to 20^th March, 2020.

Less than 30 days’ notice prior to arrival forfeits deposit.

At the Managers discretion, deposit maybe transferred to a future booking within 6 months of the cancellation as a one-off event.

Due the COVID-19, bookings made prior to 20^th March, 2020 and out of our 30-day cancellation period, guests will have the option to change the date of their booking or accept a credit valid for up to 12 months. If you are unable to use this credit within the time frame you can transfer the credit to another guest.

Any difference in booking value will need to be paid.

From the 21^st March, 2020, any guest who makes a new booking will be able to change their booking/s up to 72 hours prior to arrival, otherwise deposit is forfeited.  Guests will have the option to change the date of their booking/s or accept a credit valid for up to 12 months. This will apply to bookings from 21^st March to 31^st July, 2020.

Outside of these dates (either prior to 20^th March 2020 or after 31^st July 2020) our cancellation policies apply.

Any difference in booking value will need to be paid.

REFUNDS:

We do not normally refund if you simply change your mind, your circumstances change, or you make a wrong selection.

BOOKINGS:

Held until 5pm, a non-arrival or no notification of late arrival will result in your total amount of your accommodation/site being charged in full.

If you anticipate arriving late ensure that you notify us beforehand of expected arrival time.

SPECIAL HOLIDAY PERIODS:

Minimum booking requirements, non-refundable, non-transferable deposits apply to Easter and Christmas bookings.

Full payment for these periods is required one month prior to check in.

Arrival/Departures